Terms and Conditions (GTC)
The general terms and conditions (hereinafter referred to as "GTC") apply to all orders placed via the online shop.
Gift suitcase, owner S. Caso, reserves the right to change the terms and conditions at any time. The version of the General Terms and Conditions applicable at the time of the order is decisive, which cannot be unilaterally changed for this order.
The offer is aimed at natural customers with residence or legal clients based in Switzerland / Liechtenstein. Deliveries are only made to addresses in Switzerland / Liechtenstein.
The offer is valid as long as it is visible in the online shop and / or stocks last. Price and range changes are possible at any time. Should it happen that an individual product in the gift case set is not in stock, we reserve the right to exchange this individual product in the gift case set. In this case, the price of the gift case remains the same. The images shown in advertising, brochures, in the online shop, etc., as well as all information on the products (list of ingredients, nutritional information, etc.) are for illustration and are non-binding. The specific information on the product packaging is decisive.
Requests for offers (suitcase subject or content) can be requested at any time using the contact form. These will then be checked as quickly as possible and answered by email.
We are also happy to put together a gift case for companies. Whether for an employee gift or for your loyal customers.
3. Price and cost of shipping
The prices are in Swiss Francs. The value added tax (VAT) will not be charged as we are not yet subject to value added tax.
The price in the online shop at the time of the order is decisive.
The shipping costs are listed separately in the shopping cart and on the invoice. We charge a shipping and packaging cost share of:
CHF 6.90 per package from 0 to 2 kilograms.
CHF 8.90 per package from 2 to 10 kilograms.
For shipping costs of 10 kilograms or more, we will inform you of the costs separately and invoice you.
Shipping is free of charge for orders of CHF 100 or more.
4. Order / delivery
All orders are binding and constitute a contract. We generally send the order within 7 working days and will then be delivered by Swiss Post with PostPac Economy.
If products are not in stock, delivery times may be delayed. In the event of a delay in delivery, we will inform you immediately by email.
There is no minimum order quantity.
After the order has been placed, the customer receives an order confirmation by email. As soon as the order has been sent, the customer automatically receives the paid invoice by email and this also serves as a receipt. The recipient neither sees the prices, nor does he ever receive an invoice. He only receives a delivery note that is added to the package.
If the contact and delivery address information you provide is incorrect or incomplete, there may be a delay in delivery for which we assume no liability.
5. Right of return
If the goods were damaged during shipment, please inform us in writing within 48 hours by email and a photo.
Items can be returned by post within 10 days in a perfect, unopened and unused condition in the original packaging. This with a statement of reasons. The cost of the return is at the expense of the buyer.
Refunds due to incorrect images, texts or late delivery are excluded.
After receipt of payment we will process your order and send it by post.
Payment is only possible with prepayment / prepayment. No payment slips will be sent, i.e. purchase on account is not possible.
We accept the following means of payment: credit card (Mastercard and Visa), PayPal and instant transfer. As well as manual payment in which you can manually transfer the transfer to our PostFinance account. You will see the account details as soon as you select the manual payment option.
7. Security / Privacy
We undertake not to pass your personal data on to third parties. All personal data will be treated confidentially. The data necessary for the business transaction are saved and used within the scope of the order processing.
We also use SSL technology encryption.
8. Retention of title
The items ordered remain the property of Gift Suitcase, owner S. Caso, until full payment has been made.
9. Image rights and photo rights
Our logo and all images and photos may not be used or copied for private, business or other purposes.
Our online shop has four different languages (German, French, Italian and English. German is the main language of our shop. We use an online translator for the other three languages. Therefore, we may find weird or incorrect translations) do not take legal responsibility.